We’re looking for a Senior Lead role to manage, optimize and grow the CRM (and e-commerce relationship management) function within the business. This role is client facing and is key is establishing solid strategic relationships with our key CRM, data strategy and e-commerce clients. In addition, the role is both strategic in that the person will support senior management team and account leads developing plans and leading conversations across the business for new and existing business as well as will mentor and manage the team of CRM managers and executives both locally and remote, across retained client accounts, operating as the senior account lead on these accounts.
The person who will step into this position must have at least 8-10 years’ experience working in the CRM space (including the development of CRM/ Data / One to One strategies, the set-up of systems, tools and teams to enable and deliver on these as well as the ongoing management, optimisation and reporting on all programs, campaigns and projects established) either agency or client side – e-commerce experience is advantageous.
Please apply online below and ensure you have included your CV and cover letter.
Fill in your details and send us your resume. We are looking forward to book an interview with you.